Hello, my name is
LUKE KEANE

Performance Improvement Specialist

I help you turn performance problems into measurable improvement.With over 6 years of experience in the UK's best performing train operating company, I design performance strategies, build improvement systems, and create creative data tools and solutions that drive change.

I HELP TEAMS PERFORM BETTER

PERFORMANCE STRATEGY AND PLANNING
Developing improvement plans and tracking framework.
Aligning ops data with strategic outcomes.
Using my experience in root cause analysis, KPI design, and metric development.

SYSTEMS DESIGN & AUTOMATION
Building and managing custom improvement tracking systems.
Intgrating Excel, Power Automate, SharePoint, PowerBI, and in-house tools.
Reducing admin drag, improving visibility and accountability.

REPORTING & DASHBOARDS
Creating end-to-end data pipelines & stakeholder dashboards.
Tailoring products for manages, execs, ops teams, and front line staff.
Making data tell a story that triggers action.

DATA & CONTINUOUS IMPROVEMENT
Building tools to spot patterns, trends, and recurring issues.
Creatively developing solutions that allow you to overcome your problem.
Implementing methodology that makes improvement through lessons learned.

ABOUT ME

I’m Luke Keane, a systems and performance specialist with over 6 years of experience in the UK rail industry, one of the most data-intensive, performance-critical environments in the country.

My work spans from building national performance strategies to designing incident tracking tools and automating operational reporting. I combine structured analysis with practical delivery, using tools like Power BI, Excel, and Power Automate, to turn messy processes into actionable insights.

I’ve led the design of end-to-end improvement frameworks, built dashboards used at the exec level, and helped frontline teams close performance gaps with smarter tools.

WORK EXAMPLES

Here are examples of the work I’ve done across performance strategy, reporting, automation, and data infrastructure. In every project, the goal is the same: to solve real operational problems using data, structure, and system thinking. These aren’t just visuals or spreadsheets, they’re solutions that helped teams make decisions, track performance, and work smarter.

CONTACT ME

Need help improving operational performance? Let's talk about your data, systems, or strategy.

PERFORMANCE STRATEGY

I help organisations turn performance challenges into clear, trackable strategies. From writing company-wide improvement plans to building full performance management systems, my work is grounded in KPIs that matter, not vanity metrics. I’ve worked with leadership teams to define what success looks like, build frameworks to monitor progress, and create practical ways to close gaps. My approach bridges the gap between operational insight and strategic execution.

DASHBOARD DEVELOPMENT

A good dashboard isn’t just visual, it tells a story and triggers action. I build Power BI and Excel dashboards that decision-makers actually use. Whether for senior leadership or frontline managers, my dashboards simplify complex datasets, uncover trends, and support day-to-day decisions. Each one is custom-built for the questions that matter most, from daily performance to incident tracking to executive reporting.

WORKFLOW AUTOMATION

I streamline manual processes and reduce operational drag by automating repetitive tasks and standardising workflows. Using tools like Excel, Power Automate, SharePoint, and custom logic, I’ve eliminated bottlenecks, improved data integrity, and saved teams dozens of hours per month. My automations are low-code, maintainable, and designed to embed smoothly into existing systems, without breaking everything else.

DATA AUDITS & FIXES

Before you can improve performance, you need clean, trustworthy data. I’ve worked with broken reports, inconsistent inputs, and disconnected systems, and turned them into reliable data pipelines. I spot the issues behind inaccurate metrics, restructure Excel workbooks, and rebuild tracking tools so they actually serve the people using them. Whether it’s a quick audit or a full rebuild, I make sure your data tells the truth.